Terms of service

Terms & Conditions

Overview

This website is operated by Bhagyasri Store. Throughout the site, the terms "we", "us", and "our" refer to Bhagyasri Store. Bhagyasri Store offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein or available by hyperlink.

If you do not agree to these Terms, you may not access or use our website.

Section 1 – Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your province or territory of residence
You will use our website only for lawful purposes
You will not use our products or services for illegal or unauthorized activities
You will not transmit viruses, malware, or harmful code

Any violation may result in termination of service.

Section 2 – General Conditions

We reserve the right to:

Refuse service to anyone at any time
Limit or cancel orders
Restrict quantities
Modify or discontinue products without notice

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.

Section 3 – Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee completeness, accuracy, or timeliness. Content is for general information only and may change without notice.

Section 4 – Modifications to Service & Prices

Prices and availability of products may change without notice. We may modify or discontinue any part of the website or service at any time without liability.

Section 5 – Products & Services

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Refund & Return Policy and Shipping Policy.

Artisanal Disclaimer

Many of our items are handcrafted. Natural variations in wood grain, texture, polish, colour, or minor hand-painted details are characteristics of artisanal craftsmanship and are not considered defects. Product images may vary slightly due to screen settings or handmade processes.

Section 6 – Orders & Billing Information

We reserve the right to refuse or cancel any order. We may limit or cancel orders that appear to be fraudulent, bulk/reseller purchases, or incorrect or suspicious. You agree to provide accurate billing, shipping, and contact information.

Section 7 – Shipping & Delivery

Shipping timelines are estimates only. We are not responsible for delays caused by couriers, weather, customs, high demand, or events beyond our control. Risk transfers to the customer once the order is handed to the carrier. Please review our Shipping Policy for full details.

Section 8 – Optional Tools & Third-Party Services

We may provide access to third-party tools or services (e.g., payment gateways). These are provided "as is" without warranties, and we are not responsible for third-party practices or policies.

Section 9 – Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, their services, or their privacy practices. Use them at your own risk.

Section 10 – User Comments & Submissions

If you submit reviews, feedback, or content: you grant us permission to use, edit, or publish it; you confirm it does not violate any laws or third-party rights. We may remove content that is unlawful, offensive, or inappropriate.

Section 11 – Personal Information

Your submission of personal information is governed by our Privacy Policy, compliant with PIPEDA and CASL. Please review our Privacy Policy for details.

Section 12 – Errors & Omissions

Occasionally, there may be errors relating to product descriptions, pricing, availability, or shipping charges. We reserve the right to correct errors and cancel orders if necessary.

Section 13 – Prohibited Uses

You may not use our site:

for unlawful activities
to infringe intellectual property
to harass or harm others
to distribute malware
to collect personal data of others
to spam or scrape

Violation may result in termination.

Section 14 – Disclaimer of Warranties

The Service and all products are provided "as is" and "as available". We do not guarantee that service will be uninterrupted, errors will be corrected, or results will meet expectations.

Section 15 – Limitation of Liability

To the fullest extent permitted by applicable law, Bhagyasri Store, its owners, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

the use or inability to use our website or services
delays in shipping or delivery
product misuse or improper handling
normal wear and tear of artisanal or handcrafted goods
dissatisfaction with religious or ceremonial outcomes
or misuse of products, including use of small parts by children without supervision

All products are intended for their described purpose only. Customers are responsible for safe and appropriate use. Our total liability, if any, shall not exceed the purchase price paid for the product.

Section 16 – Indemnification

You agree to indemnify and hold Bhagyasri Store harmless from claims arising from your breach of these Terms, misuse of our services, or violation of laws or third-party rights.

Section 17 – Termination

We may suspend or terminate access to the Service if you violate these Terms. Obligations incurred before termination remain in effect.

Section 18 – Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ontario, Canada. Any disputes shall be resolved in Ontario courts.

Section 19 – Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of the updated version.

Section 20 – Contact Information

For questions regarding these Terms, please contact Bhagyasri Store — Privacy Coordinator at contact@bhagyasristores.com or +1 912-913-3442 / +1 912-913-3442.