Bhagyasri Store is a Canada-based online boutique offering authentic Indian spiritual, devotional, and cultural products — including handcrafted idols, puja essentials, festive kits, flowers & leaves, and traditional décor.
We help families stay connected to tradition with quality products delivered across Canada.
No. We are an online-only store, which allows us to focus on careful packaging and nationwide delivery.
Local pickup is not available at this time.
We currently ship within Canada only.
Yes! While we cannot guarantee availability, you may submit your request through our Contact Us form, and we will check with our artisans or suppliers.
Yes. Many of our items are handcrafted and hand-painted by skilled artisans, making each piece unique.
Not always. Slight variations in wood grain, colour, polish, texture, or hand-painted details are natural characteristics of artisanal craftsmanship.
👉 These variations are not defects and do not qualify for returns or refunds.
Many of our handcrafted idols and puja items are made from natural materials such as clay, wood, and organic fibers. We prioritize traditional and sustainable methods wherever possible.
Some décor or ritual items may contain small or delicate parts.
👉 Adult supervision is recommended. Keep small items out of reach of young children.
Wooden Idols
Dust with a soft, dry cloth
Avoid water or harsh chemicals
Keep away from direct sunlight
Brass/Metal Idols
Wipe with a soft cloth
Use lemon & salt or gentle metal polish for shine
Avoid abrasive scrubbing
• In-stock orders: 2–5 business days
(Excluding weekends & holidays)
Processing may take longer during festivals (Diwali, Navratri), promotions, or high order volumes.
• Standard Shipping: 3–8 business days
• Expedited Shipping: 1–4 business days
Delivery timelines are estimates and not guaranteed.
Yes. Tracking details will be emailed once your order ships.
Some items may ship separately for faster or safer delivery.
We recommend a physical address. Large or fragile items may not be deliverable to P.O. boxes.
High-value or large handcrafted items may require a signature upon delivery.
Please check with neighbors or your building’s mailroom. Carriers sometimes mark deliveries 24 hours early.
If it has not arrived after 24 hours, contact us via the Contact Us form and we will assist you.
We accept:
Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay
PayPal
All transactions are secure and encrypted.
Address changes can only be made within 12 hours of placing your order.
Once processed or shipped, changes are not possible. Please double-check your details before confirming your order.
Yes.
Gift wrapping is available (additional fee may apply).
You can add a personalized message during checkout.
Pricing invoices are not included in gift shipments.
Yes. We supply items for temples, community events, and bulk gifting.
Please submit your requirements through our Contact Us form for a custom quote.
We offer a 7-day return window for eligible non-perishable items.
Return requests must be submitted within 7 days of delivery via our Contact Us form.
Items must be:
✅ Unused
✅ Unopened
✅ In original condition
✅ With original packaging & tags
✅ With proof of purchase
❌ Fresh flowers or perishable goods
❌ Organic puja items
❌ Custom or personalized products
❌ Pre-order items
❌ Sale or clearance items
No. Natural handcrafted variations are not defects and are not eligible for return.
Customers are responsible unless the item is defective or incorrect.
If approved:
Refunded to original payment method
Processing time: up to 10 business days
Original shipping charges are non-refundable
Notify us within 48 hours of delivery via the Contact Us form.
Please include:
Order number
Description of issue
Clear photos of the item and packaging
We will arrange a replacement or refund at no additional cost.
Yes — you may cancel your order within 12 hours of placing it, provided it has not been processed or shipped.
Once an order has been processed or dispatched, cancellations are no longer possible. You may request a return after delivery in accordance with our Return Policy (if eligible).
No. The following items are final sale and cannot be cancelled:
❌ Fresh flowers
❌ Organic puja items
❌ Festival or same-day deliveries
❌ Sale or clearance items
Yes. Puja event bookings may be cancelled at least 2 days prior to the scheduled event date.
Please note:
The initial deposit is non-refundable, as it covers advance preparation, priest booking, material arrangements, and scheduling commitments.
Cancellations made less than 2 days before the event may not be eligible for any refund.
To request a cancellation, please submit your booking details through our Contact Us form.
Pre-orders allow you to reserve items that are out of stock or arriving soon.
Yes — any time before shipment.
No. Fulfilment dates are estimates and may be delayed due to artisanal production timelines or supplier availability.
Yes. We comply with Canadian privacy laws (PIPEDA & CASL) and use secure servers and encrypted payment gateways.
Only with your consent. You may unsubscribe at any time.
Please submit your inquiry through the Contact Us form on our website.
Our team typically responds within 24–48 business hours.
We hope that this platform can allow the current and future generations to access the work done by the rishis for their benefit and upliftment.
