Privacy Policy

Bhagyasri Store (“we”, “us”, “our”, or “Bhagyasri Store”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit BhagyasriStores.com, make a purchase, or interact with our services. 

By using our website or services, you agree to the practices described in this Privacy Policy. 

 Information We Collect 

We collect personal information to provide you with a smooth and secure shopping experience. 

Information you provide directly 

When you place an order or contact us, we may collect: 

  • Name 

  • Email address 

  • Phone number 

  • Billing and shipping address 

  • Order details and purchase history 

  • Account login details (if applicable) 

  • Messages sent to customer support 

Payment information 

Payments are processed securely through trusted third-party payment providers (e.g., Shopify Payments, credit/debit card processors). 
We do not store your full card details. 

Automatic information (Cookies & Analytics) 

When you use our website, we may automatically collect: 

  • IP address 

  • Device and browser type 

  • Pages visited 

  • Time spent on site 

  • Shopping behavior (Wishlist, cart, purchases) 

This helps us improve website performance and customer experience. 

How We Use Your Information 

We use your information to: 

  • Process and fulfil orders 

  • Ship products across Canada 

  • Send order confirmations and updates 

  • Provide customer support 

  • Improve our website and services 

  • Prevent fraud and protect security 

  • Send promotional emails or offers (only if you opt in) 

  • Comply with legal obligations 

 Cookies & Tracking Technologies 

We use cookies and similar technologies to: 

  • Remember your preferences 

  • Keep your shopping cart active 

  • Analyze website traffic 

  • Improve performance 

You can disable cookies in your browser settings, but some website features may not work properly. 

Sharing Your Information 

We do not sell your personal information. 

We may share your data only with trusted service providers who help us operate our business, such as: 

  • Shopify (website hosting & ecommerce platform) 

  • Payment processors 

  • Shipping carriers 

  • Email and marketing services 

  • Analytics providers 

These partners only use your information to perform services on our behalf. 

We may also disclose information if required by law or to protect our rights and customers. 

International Data Processing 
Please note that some of our service providers, including Shopify and payment processors, may process or store your information on servers located outside of Canada. As a result, your personal information may be subject to the laws of those jurisdictions. 

Data Security 

We use appropriate technical and organizational safeguards to protect your personal information, including: 

  • Secure servers 

  • SSL encryption 

  • Secure payment processing 

  • Limited access to sensitive data 

While we take reasonable precautions, no method of online transmission is 100% secure. 

Data Retention 

We keep your information only as long as necessary to: 

  • Complete transactions 

  • Provide customer service 

  • Meet legal and accounting requirements 

  • Resolve disputes 

After this period, your information is securely deleted or anonymized. 

 Your Rights (Canadian Privacy Rights – PIPEDA) 

Under Canadian privacy laws, you have the right to: 

  • Access your personal information 

  • Request corrections 

  • Request deletion (where legally permitted) 

  • Withdraw marketing consent 

  • Ask how your data is used 

To exercise these rights, contact us anytime. 

 Marketing Communications 

If you subscribe to our emails or promotions, you may receive updates about new products, offers, or festivals. 

All marketing communications are sent in compliance with Canada’s Anti-Spam Legislation (CASL), and we will only contact you for marketing purposes where we have your express or implied consent. 

You can unsubscribe at any time by: 

  • clicking the “unsubscribe” link in our emails, or 

  • contacting us directly 

 Third-Party Links 

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately. 

Children’s Privacy 

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. 

 Policy Updates 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.