Terms & conditions

    OVERVIEW 

    This website is operated by Bhagyasri Store. Throughout the site, the terms “we”, “us”, and “our” refer to Bhagyasri Store. Bhagyasri Store offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 

    By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink. 

    If you do not agree to these Terms, you may not access or use our website. 

    Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you. 

    SECTION 1 – ONLINE STORE TERMS 

    By using this site, you confirm that: 

    • You are at least the age of majority in your province or territory of residence 

    • You will use our website only for lawful purposes 

    • You will not use our products or services for illegal or unauthorized activities 

    • You will not transmit viruses, malware, or harmful code 

    Any violation may result in termination of service. 

    SECTION 2 – GENERAL CONDITIONS 

    We reserve the right to: 

    • Refuse service to anyone at any time 

    • Limit or cancel orders 

    • Restrict quantities 

    • Modify or discontinue products without notice 

    You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission. 

    SECTION 3 – ACCURACY OF INFORMATION 

    We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee: 

    • completeness 

    • accuracy 

    • timeliness 

    Content is for general information only and may change without notice. 

    SECTION 4 – MODIFICATIONS TO SERVICE & PRICES 

    Prices and availability of products may change without notice. 

    We may modify or discontinue any part of the website or service at any time without liability. 

    SECTION 5 – PRODUCTS & SERVICES 

    Certain products may be available exclusively online and in limited quantities. 

    All purchases are subject to our: 

    • Refund & Return Policy 

    • Shipping Policy 

    • Cancellation Policy 

    Artisanal Disclaimer 

    Many of our items are handcrafted. 

    Natural variations in wood grain, texture, polish, colour, or minor hand-painted details are characteristics of artisanal craftsmanship and are not considered defects. 

    Product images may vary slightly due to screen settings or handmade processes. 

    SECTION 6 – ORDERS & BILLING INFORMATION 

    We reserve the right to refuse or cancel any order. 

    We may limit or cancel orders that appear to be: 

    • fraudulent 

    • bulk/reseller purchases 

    • incorrect or suspicious 

    You agree to provide accurate billing, shipping, and contact information. 

    SECTION 7 – SHIPPING & DELIVERY 

    Shipping timelines are estimates only. 

    We are not responsible for delays caused by: 

    • couriers 

    • weather 

    • customs 

    • high demand 

    • events beyond our control 

    Risk transfers to the customer once the order is handed to the carrier. 

    Please review our Shipping Policy for full details. 

    SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY SERVICES 

    We may provide access to third-party tools or services (e.g., payment gateways, Shopify apps). 

    These are provided “as is” without warranties, and we are not responsible for third-party practices or policies. 

    SECTION 9 – THIRD-PARTY LINKS 

    Our website may contain links to third-party websites. 

    We are not responsible for: 

    • their content 

    • their services 

    • their privacy practices 

    Use them at your own risk. 

    SECTION 10 – USER COMMENTS & SUBMISSIONS 

    If you submit reviews, feedback, or content: 

    • You grant us permission to use, edit, or publish it 

    • You confirm it does not violate any laws or third-party rights 

    We may remove content that is unlawful, offensive, or inappropriate. 

    SECTION 11 – PERSONAL INFORMATION 

    Your submission of personal information is governed by our Privacy Policy, compliant with: 

    • PIPEDA 

    • CASL 

    Please review our Privacy Policy for details. 

    SECTION 12 – ERRORS & OMISSIONS 

    Occasionally, there may be errors relating to: 

    • product descriptions 

    • pricing 

    • availability 

    • shipping charges 

    We reserve the right to correct errors and cancel orders if necessary. 

    SECTION 13 – PROHIBITED USES 

    You may not use our site: 

    • for unlawful activities 

    • to infringe intellectual property 

    • to harass or harm others 

    • to distribute malware 

    • to collect personal data of others 

    • to spam or scrape 

    Violation may result in termination. 

    SECTION 14 – DISCLAIMER OF WARRANTIES 

    The Service and all products are provided “as is” and “as available”. 

    We do not guarantee that: 

    • service will be uninterrupted 

    • errors will be corrected 

    • results will meet expectations 

    SECTION 15 – LIMITATION OF LIABILITY 

    To the fullest extent permitted by applicable law, Bhagyasri Store, its owners, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from: 

    • the use or inability to use our website or services 

    • delays in shipping or delivery 

    • product misuse or improper handling 

    • normal wear and tear of artisanal or handcrafted goods 

    • dissatisfaction with religious or ceremonial outcomes 

    • or misuse of products, including use of small parts by children without supervision 

    All products are intended for their described purpose only. Customers are responsible for safe and appropriate use. 

    Our total liability, if any, shall not exceed the purchase price paid for the product. 

    SECTION 16 – INDEMNIFICATION 

    You agree to indemnify and hold Bhagyasri Store harmless from claims arising from: 

    • your breach of these Terms 

    • misuse of our services 

    • violation of laws or third-party rights 

    SECTION 17 – TERMINATION 

    We may suspend or terminate access to the Service if you violate these Terms. 

    Obligations incurred before termination remain in effect. 

    SECTION 18 – GOVERNING LAW 

    These Terms shall be governed by and interpreted in accordance with the laws of: 

    Ontario, Canada 

    Any disputes shall be resolved in Ontario courts. 

    SECTION 19 – CHANGES TO TERMS 

    We may update these Terms at any time. Continued use of the site constitutes acceptance of the updated version. 

    SECTION 20 – CONTACT INFORMATION 

    For questions regarding these Terms, please contact: 

    Bhagyasri Store -Privacy Coordinator